Algemene voorwaarden

Last updated: May 4th, 2026

1. Overview

This website is operated by NON-EXIST. Throughout the site, the terms “we”, “us” and “our” refer to NON-EXIST.

By accessing our website and/or purchasing from us, you agree to be bound by these Terms of Service (“Terms”), including all policies referenced herein.

If you do not agree to these Terms, you may not use our website or services.

2. Company Information

NON-EXIST
Specht 4
3435 CE Nieuwegein
The Netherlands

Email: support@non-exist.com
Phone: +31 6 44962580
Chamber of Commerce (KvK): 42024440
Business type: Sole proprietorship (Eenmanszaak)
VAT number: NL005437629B46

3. Use of the Website

You agree to use this website only for lawful purposes. You must not:

  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Transmit malicious code or harmful content
  • Misuse or attempt to hack the website

We reserve the right to deny service or terminate accounts at our discretion.

4. Products & Availability

We aim to display our products as accurately as possible. However:

  • Colors may vary depending on your screen
  • Product descriptions may contain minor inaccuracies
  • Items may be limited in quantity

We reserve the right to modify or discontinue products at any time without notice.

5. Orders & Payments

By placing an order, you make an offer to purchase a product.

  • Orders are only confirmed once payment is received
  • We reserve the right to cancel or refuse any order
  • Prices are listed in Euros and include VAT (unless stated otherwise)
  • Shipping costs are calculated at checkout

Payments are processed securely via trusted third-party providers.

6. Shipping & Delivery

We ship from the Netherlands.

  • Delivery times are estimates and not guaranteed
  • We are not responsible for delays caused by carriers or customs
  • Customers are responsible for providing accurate shipping information
  • Risk of loss transfers to the customer upon delivery

For full details, please refer to our Shipping Policy.

7. Returns & Exchanges

We offer returns and exchanges in accordance with our Return Policy.

  • Items must be returned unused and in original condition
  • Return shipping costs are the responsibility of the customer (unless our error)
  • Refunds are processed after inspection of returned items

Please refer to our Returns & Exchanges page for full details.

8. Intellectual Property

All content on this website, including but not limited to:

  • Logos
  • Designs
  • Text
  • Images

is the property of NON-EXIST and protected by intellectual property laws.

You may not copy, reproduce, or use any content without written permission.

9. Third-Party Services

Our website may include services or links from third parties (e.g. payment providers, analytics tools).

We are not responsible for the content, policies, or practices of third-party services.

10. Privacy

Your use of our website is also governed by our Privacy Policy.

11. Limitation of Liability

To the fullest extent permitted by law:

NON-EXIST shall not be liable for any indirect, incidental, or consequential damages resulting from:

  • Use of our website
  • Purchase or use of our products
  • Delays, errors, or interruptions

All products are provided “as is” without warranties unless required by law.

12. Right of Withdrawal (EU Consumers)

If you are a consumer within the European Union, you have the right to withdraw from your purchase within 14 days of delivery without giving any reason.

To exercise this right, you must contact us within this period.

Exceptions may apply (e.g. worn or used items).

13. Governing Law

These Terms are governed by and interpreted in accordance with the laws of the Netherlands.

14. Changes to Terms

We reserve the right to update or modify these Terms at any time.

Changes will be effective immediately upon posting on the website.

15. Contact

If you have any questions about these Terms:

Email: support@non-exist.com
Phone: +31 6 44962580
Address: Specht 4, 3435 CE Nieuwegein, The Netherlands