All orders are shipped from the Netherlands.
Please note that delivery times are estimates and may vary due to carrier delays, customs processing, or high-demand periods.
✦ Processing Time
Orders are processed and dispatched within 1–2 business days after payment has been received.
✦ Shipping Costs
Shipping costs are calculated automatically at checkout based on the destination and total order weight.
✦ Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number to monitor your shipment.
✦ Customs Duties & Taxes
For orders shipped outside the European Union, customs duties, import taxes, and additional fees may apply. These charges are the responsibility of the customer and are non-refundable.
✦ Shipping Delays
While we aim to deliver all orders within the estimated timeframe, we are not responsible for delays caused by shipping carriers, customs clearance, or circumstances beyond our control.
✦ Contact Us
If you have any questions regarding your order or shipment, please contact us at support@non-exist.com.